Explore the Breezy Themes world, learn more about us, our products, our services and our themes’ great potential. 

  About us

Breezy Themes is your destination for well-developed themes for your Freshdesk support center and all related services. We sell our templates as digital downloads. Within a short time, Breezy Themes has become a leader in outstanding templates creation, Freshdesk branding and customization. 

  Our themes

All of our themes are responsive and are designed to work seamlessly on both fullscreen and portable devices. They are created using the most modern technologies. All the original features and tools of Freshdesk are available and fully supported at our themes. Moreover, we provide an extra library to extend the Knowledge Base with some cool visual components and features.

All templates we offer are provided with editable sources files and can be customized according to your needs. As long as you’re the owner of the support portal, templates can be used without any time limit. Read what you can and what you can not do with the theme templates?

  Our services

We provide our customers with all related services such as Installation, Branding, Customization, etc. 

Installation Branding Customization Other services
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If you would like you can install your theme on your own.
However, if you prefer don't spend time installing your theme, we can do this for you. You will need to provide us with temporary admin access to carry out the installation.

Installation service FAQ

After the job is done, we create a demo support portal where you can check all the changes made. Afterward, we install the modified theme on your Freshdesk support portal where everything can be tested again but with the real content in the preview mode. Only after that and when you are ready, we publish the final theme.

  Our advantages

  1. The major benefit of purchasing our themes and services is the price: you get a high-quality design at a reasonable price. You don't have to hire a web designer, web design studio or specialists who know Freshdesk architecture.
  2. The second advantage is the time frame: you get a theme from our catalog immediately after making the payment. If you need branding or customization services, they usually take 2-5 working days. If you hire other teams or specialists without Freshdesk expertise, it usually takes anything between five to fifteen working days for a good designer to create web pages of similar quality, and from five to fifteen business days for a good web developer to code them.
  3. Freshdesk is our specialty. Thanks to our deep knowledge and expertise, we can guarantee high quality results faster, cheaper and better than freelancers, web-studios or direct competitors. We know every detail of Freshdesk, even the smallest ones, and don't miss anything. Moreover, we provide an extra library to extend the Knowledge Base and Forums with some cool visual components and features.

  Tip

Take a look at the comparison table to get more details.

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Theme installation

Modified on: Tue, 6 Nov, 2018 10:42 AM

For our clients’ convenience, there is a free Installation service.

You can install your theme by yourself if you like. It is rather simple, use the following instructions.

Step 1. Preparation 

Before you proceed to set up your support portal theme, make sure you are fully prepared. Please complete the following preparation steps:

  • Unzip Theme .zip archive package. The templates are downloaded as a single .zip archive package. The package consists of several folders: "css" folder contains CSS-files, "img" folder contains background images and icons for custom-made blocks, "templates" folder contains HTML-files for all kind of support portal pages, "js" folder contains Javascript files for the theme.
  • Go to "Admin -> Helpdesk" and turn "Forums" on.

  • Follow Admin -> Support Channels -> Portals link at the top bar panel.

  • Click the "Customize portal" link at the top bar panel. On this page you're able to change logo as well.

  • If you are using a standard theme, Freshdesk will make a copy of it. Any changes you make are applied to the copy, not the original. You can revert to the original theme at any time. If you use a customized theme, make a copy of all the code and save it locally before installing the new theme.

Step 2. CSS update

  • Turn off the "Include mobile friendly stylesheet" option if you have it. To use the theme on mobile devices, the "mobile layout" option should be turned off at your Freshdesk portal settings ( Stylesheet -> Mobile friendly stylesheet)
  • Click the "Stylesheet" tab and delete all the content from the code view. 
  • Paste CSS-code. Open the theme package "css" folder. Past the css-code to the "CSS" tab content area.
  • Click "Save".

Step 3. HTML update

  • Click "Layout and pages" tab and delete all the content from the code view. 
  • Choose a page template.
  • Paste HTML-code. Open the theme package "templates" folder. Find the file with the same name as the page template from the previous point. Drag and drop the file to the corresponding code view.
  • Click "Save".
  • Repeat all the substeps of step 3 for each page type in Freshdesk theme editor.

Step 4. Publish changes

  • Now you can test the new theme with your real content in a preview mode. Your support portal visitors see the previous theme, since the new one is not published yet.
  • When you're ready to implement the changes, click "Publish" at the bottom of the page.

 Note

You can view the theme as an end-user or an anonymous if you select the corresponding option at the bottom right drop-down menu ("Preview"). 

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